Friday 19 February 2010

Credit System Revision

Leave a Comment
Hello all,

Slighly delayed this morning due to the slippery ice and slushy snow. Not as much this morning as the last time when some of us had to walk here though.

The revision above isn't the type that most of us tried to avoid during our school years and crammed into the day before. It's a slight change to the way that the credit system is displayed to you, the user when you log into EHH.

Previously when you added weeks of availability in your property to the website, your credit total was instantly inflated and showed your total credits figure. You only keep the credits if somebody books your week and there was no way of telling how many credits were 'Confirmed' and how many were 'Potential' credits until somebody selected your property for a holiday.

We really thought outside the box on this one and after many strenuous hours of painful thinking, we decided to list, 'Potential Credits' and 'Confirmed Credits'. We've even beed kind enough to let you know how many you've used and how many you have to 'spend' on your holidays.

We think that the system helps to clarify what was previously an occasionally confusing system. Please do let us know if you agree or if you think we could make any further adjustments. All constructive feedback is very welcome and helps to keep us in check as we grow and make sure we're always doing our very best for you.

Below is what I personally hope will be the last time we'll have seen that kind of snow down in Cornwall this year. I'm quite looking forward to some sun.

0 comments: