Thursday, 21 May 2009

New members joining every day!

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Lots of work to do on the new site, maybe to make it a bit more clear.

However we have lots of new members and new ones joining every day so we are really pleased and excited by the way it's going.

Weeks have been booked out and we have also been really successful with finding exchanges for members, lots of the old members are happy to add weeks although they haven't got around to it, once asked they are happy to do so though.

We have added the words in red "includes" dates to each of the previews to make it easier to find dates.

So, if you are a holiday home owner join now , membership is free !

Monday, 11 May 2009

Getting used to everything


Well we are all getting used to the new way of working at Exchange Holiday Homes.

New members are joining every day and we have been contacting all our old members who so far have been positive about the new systeam and wish to stay as members (over 80%)

We need to persuade more members to add week/s, rather than wait to see a week they want before adding one ( bit of a catch22 situation going on) They can if they need them back take them back (as long as they are not booked) and they dont go into negative credits (if that is the case then thaey can take them back as long as they replace them with another week)

Whilst its all changing we are helping people to find places and so if they dont see anything suitbale, contact us. I have been working hard contacting other members to arrange something for them, I have had good results from this, so let me know what you want and we will try to help!

We are in the process of improving the searching facilites, so that you can see just holiday homes with available weeks, and also the latest additions/ new weeks will be shown on the home page, this is in the pipeline and will be up and running soon.

We will be adding short breaks to the website soon and by the end of the year we will be having a section for Hotel/B&B's exchanges, so all very exciting!

We are here to answer questions or help in any way so if anyone is unsure or needs any questions answered, contact us we will be pleased to help !

Friday, 1 May 2009

Great Start !!

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We have been very busy over the last few days, with new members joining and contact old members to add weeks etc, but it all has been very positive. Most old members are happy to stay with the new scheme and we are seeing the weeks increasing daily.

We have found that not all understand how it works and we are looking at how to explain ti better.

We have seen a couple of potential problems and are working out those now.

But overall it's been great.

We are organising exchanges for people and have been successful in that, lots of members that don't actually have dates , when contacts are happy to add a week or two, so we have been able to sort out exchanges for members.

Overall very good start and come on everyone add more weeks, you can have them back if you need them after all!

People are being very patient while we change over and are helping us enormously by giving up constructive feedback, thansk and keep it coming !